Matchllo respects the privacy of its customers and is committed to protecting and processing personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law.
Information We May Collect
When you use our website or place an order, we may collect information necessary to provide our services, including:
- Name
- Mobile number
- Email address
- Shipping and delivery address
- Order and purchase information
- Information relating to payment transactions and their status
- Technical information necessary to operate and improve the website, depending on the technologies and services used
How We Use Your Information
We may process personal data as necessary to provide our services, including fulfilling and managing orders, processing payments, arranging shipping and delivery, communicating with customers regarding their orders, providing customer support, processing returns and refunds, improving our website and services, and complying with applicable legal and regulatory requirements.
Sharing Your Information
Matchllo does not sell customers’ personal data.
Necessary information may be shared with service providers involved in operating our store and fulfilling orders, such as shipping and delivery providers, payment service providers, hosting providers, and technical service providers, to the extent necessary to provide those services or comply with applicable legal obligations.
Payment Information
Electronic payments are processed through authorized payment service providers.
When Tap Payments is used, Tap processes customers’ payment instrument information in accordance with its own Privacy Policy. Tap Payments’ Privacy Policy is available at:
https://www.tap.company/en/privacy
Matchllo does not store complete payment card details on its own systems.
Data Protection and Retention
Matchllo takes appropriate measures to protect personal data against unauthorized access, use, or disclosure.
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal obligations. When the information is no longer required, it will be handled, deleted, or securely disposed of in accordance with applicable laws.
Your Rights
Data subjects have the rights provided under applicable laws and regulations in the Kingdom of Saudi Arabia. Customers may contact us to inquire about their personal data or exercise applicable rights relating to it.
Cookies
Our website may use cookies and similar technologies necessary to operate the website and improve the user experience. Certain website functions may rely on third-party services that use similar technologies in accordance with their respective policies.
Changes to This Privacy Policy
Matchllo may update this Privacy Policy when necessary. The latest version will be published on the website together with its most recent revision date.
For privacy and personal data inquiries:Email: Matchello.sa@gmail.comWhatsApp only: +966 55 987 6437
Last updated: September 2026